Do I have to talk with my insurance carrier before I schedule an auto glass repair or auto glass replacement?
No. At Delaware Auto Glass, we can handle all the insurance paperwork for you. All you have to do is bring in your car. There are certain circumstances that require you to communicate with your insurance prior to initiating the claim for services, but this can be taken care of in a few minutes from our shop phone.
How do I know if my insurance will cover the auto glass repair or auto glass replacement?
Delaware Auto Glass accepts coverage from all major insurance carriers.
Will the auto glass repair or auto glass replacement take longer if I file an insurance claim?
In some cases the job can be held up waiting on coverage verification, but very seldom is the wait longer than a few minutes. At Delaware Auto Glass, we bill the insurance companies electronically which greatly reduces the time involved in processing your individual claim.
Do I have to pay my deductible when my auto glass repair or auto glass replacement is completed?
Yes. You are responsible for your deductible upon completion of your auto glass repair or auto glass replacement.
What happens if there is a problem with my auto glass repair or auto glass replacement before my insurance company pays their bill?
Delaware Auto Glass guarantees all auto glass repairs and auto glass replacements for as long as you own your vehicle. If there is a problem with our work we will correct it, regardless of the status of the outstanding invoice with your insurance company.
Will my insurance company accept a claim for a windshield repair?
Yes. In fact, most insurance companies will waive your deductible and pay for 100% of your windshield repair.
Ask Us! We're Happy To Help!
If you need a windshield replaced, Delaware, Pennsylvania, Maryland or New Jersey and federal law allows you to pick the auto glass shop of your choice. Most major insurance companies use a call center owned by a national auto glass chain to assign claim work and they will recommend their shops only.
You may be told that Delaware Auto Glass is not an approved shop, is not on an approved list, or that the work is not guaranteed. THESE STATEMENTS ARE FALSE AND MISLEADING. Delaware Auto Glass not only fully guarantees their work, they honor or match all insurance company pricing! Do not compromise the quality and structural integrity of your vehicle. Call Delaware Auto Glass at 888-882-7225 and be sure the glass going into your vehicle is of the highest quality and, more importantly, is installed correctly.